Shipping policy

At AMANTE, we carefully pack every order so it arrives safely and ready to enjoy.

Order Processing

Please allow 2 to 4 business days for your order to be processed and shipped.

Orders are processed and shipped Monday through Friday. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow its progress.

Please note that processing times do not include transit time with the shipping carrier. Delivery times may vary depending on the carrier, destination, weather, and other circumstances outside of our control.

Shipping Address

Please make sure your shipping information is accurate and complete before placing your order.

AMANTE is not responsible for orders that are delayed, lost, or returned due to an incorrect or incomplete shipping address provided at checkout, including incorrect apartment, unit, house, or street numbers.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at amante@amantehotsauce.com. We’ll do our best to make corrections before your order ships, but we cannot guarantee that changes can be made once an order has entered processing.

Lost, Delayed, or Stolen Packages

Once an order has been shipped and transferred to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check around your delivery location and with household members or neighbors. You may also contact the shipping carrier directly using the tracking information provided in your shipping confirmation.

If your package is delayed or appears to be lost in transit, please contact the shipping carrier for the most current information.

AMANTE is not responsible for packages that are lost, delayed, or stolen after confirmed delivery to the shipping address provided at checkout.

If your order arrives damaged, please refer to our Refund & Exchange Policy and contact us at amante@amantehotsauce.com.

International Shipping

For international orders, the recipient is responsible for any customs duties, taxes, tariffs, fees, or other charges imposed by the destination country.

International customers are also responsible for understanding and complying with the import regulations of their country. AMANTE cannot guarantee that products can be imported into every destination.

If an international package is refused, unclaimed, or returned to AMANTE due to customs restrictions or failure to collect the package, the customer may be responsible for any shipping, customs, or other costs associated with the return.